Collections are released in small batches. For most collections, a portion is made available for pre-order, with the remaining released once they arrive.

Timelines vary by collection, so I announce drop dates via my email list.

Because each set is made in small batches and packed by hand, orders typically ship within 5 business days. Pre-orders ship once the collection arrives — estimated timing is always noted on the product page.

I currently ship within the United States and to Canada. For Canadian orders, any import duties or taxes are determined by your country's customs and are the responsibility of the buyer, separate from the shipping charge at checkout.

At this time, all Crafted Mahjong products are sold exclusively through this website. If you come across my designs offered elsewhere, they aren’t authentic — every set is designed by me and available only here.

Only here, at craftedmahjong.com. Every set is designed by me and made in small, limited batches. I don’t sell wholesale or through third-party sellers, so if you see my designs offered anywhere else, they aren’t authentic — and won’t be the quality I stand behind.